Consig, the Consulting club of SJMSoM organized the Consulting
Induction Program for the batch of 2016. This session was organized in
collaboration with ZENeSYS Learning, a leading firm in consulting talent
development. Mr. Karan Ahuja, AVP ZENeSYS, was amongst us to demystify the
concepts of Consulting and to provide us with a road-map for a successful career
in the same. He comes with a diverse experience in Consulting, having worked
with PwC, Booz & Co, Reliance, etc.
Mr. Ahuja
started the session with the basic definition of Consulting, explaining that it
comprises the following three steps:
- Identifying business problems
- Analyzing facts and possibilities
- Coming up with a solution and advising it to the customer
Consulting is a
very challenging job, where a consultant has to prove his credibility and meet
the expectations of his clients on a day-to-day basis. A consultant is expected
to be good at data analysis and problem solving. He should be the “Jack of all
trades” and “master of none”, as he would be working in multitude of domains
for which the specific knowledge could be gathered from the domain experts. His
job is to study the “Best Practices” from whichever industry, and implement
them for his customer.
Mr. Ahuja was
candid in explaining some of the negative perception pertaining to consulting. Critics
argue that consultants are expensive, generalists, who lack specific knowledge
and responsibility and more often than not, provide infeasible solutions. Consultants,
however, view themselves as smartest people around who are free from internal
interference. One of the most important qualities of consultants is that they
don’t pass the buck in moments of crisis. A consultant always keeps in mind the
opinion of his clients, as they themselves have a breadth of experience in
their fields.
Mr. Ahuja then
moved on to explain the various types of consulting. Firstly he explained the
difference between Strategy consulting and operational consulting. Strategy
consulting involves more of providing solutions with respect to future planning
such as new product line, mergers and acquisitions, new businesses etc.
Operational consulting on the other hand involves solving existing business
problems such as reducing operational/manufacturing costs and time, improving
profitability etc. He then went on to discuss IT consulting by giving crisp
definition of the same. IT consulting means solving business problems using
technology. There is a substantial demand for IT consultants in the market
today. He also provided a brief insight into boutique consulting option such as
sports consulting.
Further into
the session, Mr. Ahuja explained the pros and cons of choosing consulting as a
career. The life of a consultant is exciting. He gets to work in various
domains and places. He is paid handsomely and is entitled to a lavish
lifestyle. But, at the same time, he is also expected to work for extended
hours and deliver every time. There is a lack of stability as he is always on
the move.
Mr. Ahuja also
explained the general career path followed by a consultant. A consultant, in
the beginning of his career, is involved in a lot of market research, data
compilation and power point presentations. As the time passes and he gains
experience by working with and looking at his seniors, and gradually, he grows
into a real consultant, capable of understanding and analyzing data, connecting
the dots and finally coming up with solutions. He then moves into management
roles where he handles different projects and deliveries. He finally explained
what role Zenesys could play in developing one’s consulting career. Zenesys
consulting competency certification (ZC3), an integrated learning and training
based accreditation program is one of their top offerings. It involves
select students from leading business schools in live projects. There are
multiple online learning modules as well as mentoring by experienced
consultants.
The session was
very engaging and informative for everyone present. The audience got a clear
picture of what consulting is all about. Some of them expressed their keen
interest in consulting with clarity of which particular role as a consultant to
pursue, post the session. Mr. Ahuja responded to all of the queries from the
audience with zeal. The session ended with its purpose fulfilled. The Class of
2016 was more informed about consulting than they were, two hours earlier.
written by,
Consig, The Consulting Club
SJMSoM'15
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